LEC3

Writing Effective Email Messages

• Write good subject lines.

Writing Emails to Identify Problems

• You don’t wanna over-criticize the existing solution as the people of the workplace might take it personally.
• You don’t have context/background.
• Describe the problem.
• Recommend a solution and wait for go ahead.

Student-prof emails

• Include course info.
• Be specific about question.

IEEE

• Don’t write the name of the article use “in [n]“.
• Use […] to cut text.
• Use [sic] to signify the error was in the original text.
• Your sentence shouldn’t be just a quote.
• When quoting the punctuation comes out of the quote and is placed after the reference “quote”[1].

Formatting Memos

• Similar to email, short n brisk.
• Used to communicate within the org.
• Props: to, from, date, subject.
• Use headings to signpost, but not for intro section.

Formatting Business Letters

• Printed on organization letterhead.
• Left-aligned.
• Leave a line between paragraphs, no indent.
• Leave 2-3 cm margin or all sides.
• Omit personal address if using letterhead.